Terms and Conditions

These terms apply between Netiva Software and any person or organization using the website, receiving a quotation, placing an order or purchasing digital products or services. Creating an account, approving a quote, paying or using a service means acceptance of these terms.

A person acting for a business confirms that they are authorized to bind that business.

Netiva Software may provide software development, web and e-commerce platforms, B2B quotation and order systems, integrations, maintenance, SaaS, licenses, digital files, consulting and technical support.

The scope of each product or service is limited to the product page, quotation, order summary, contract, project document or written approval.

Prices, currency, tax, discount, subscription period and payment method are displayed during checkout or in the quotation. Tax and invoice details may be calculated from information supplied by the customer.

If payment fails, a chargeback occurs, fraud is suspected or an obvious pricing error exists, Netiva Software may suspend, verify or cancel the order.

The services may not be used for illegal content, unauthorized access, spam, malware, intellectual property infringement, privacy violations or activities that harm infrastructure.

Netiva Software may make reasonable changes for security, maintenance, compliance or service quality and will communicate material changes through appropriate channels.

Netiva Software is not responsible for third-party outages, payment provider issues, incomplete customer information, customer-side integration errors or force majeure events outside its control.

Disputes should first be raised at help@netivasoftware.com. Mandatory consumer rights remain unaffected; Turkish law and competent courts may apply where permitted.